From LEGOLAND MALAYSIA Website
The Minifigure Swap involves the trading of small LEGO® figurines, usually referred as Minifigs. It is designed to encourage interaction between Model Citizens (LEGOLAND Staff)and Park visitors. The concept is that guests can swap their Minifigure with the Model Citizens who wear the figurines on their name badges and have no choice but to agree to the exchange
Sadly our experience differed from what was stated. Instead of having a wonderful encounter, it almost turn out to be a forgetful outing for the boys.
Before I start my rant, I would like to say it take courage for a seven year old child to approach a stranger with a request. Given than LEGO is Big C favourite toy of choice, he is willing to give it a go if he sees the minifigure he fancies. Moreover this is a chance for him to practise his interpersonal and social skills. I had encouraged him to take up the task at hand. So I do take responsibility in the unexpected turn of event.
|Customised minifigure ?|
There was only one occasion he had got his wish.The trade was actually for a Chima Lego minifigure that was 'mutated' from its original form. The head was from Chima, but the body, legs and headgear are from another. If this is the 'rare' minifigure Legoland claimed you could swap for, They got it right.It's rare, it's one of a kind, its custom made... but it is not from the minifigure series. As for Big C, it does not really matter. He initiated the trade on his own and he got his swap. He is happy he had done it and for that we are proud of him, succeeding in a system that is poorly implemented.
|Where is the hair or hat?|
By the end of the day we had almost given up on our mission. Big C decided to proceed to the hotel to try his luck. Again, the same excuses were made when he approached 5 different staff at the reception counter!
At this point, even I was losing my faith, I could not believe our beloved Legoland had dash a little boy's hopes. We decided to randomly approach a staff for help to see if he can find anyone who is willing to trade with Big C regardless of the minifigure. After all it was a universal LEGO lore that should be embraced.
|Our white knight - Specially|
We would like to use this opportunity to thank Specially. It warmed our hearts to know that someone who is well versed with what LEGO meant to children is in charge. We hope this message will flow down to the rest of the Model Citizens, especially those in the park. They have to learn to play their roles in creating the LEGO magic that is was meant to be for the little ones. Otherwise instead of embracing a tradition, they would be destroying one.
|Minifigures swap @ Legoland Malaysia|
|Joining the gang|
Raise your game. Be true to tradition.
Consider this an open 'challenge' letter. They say the customers who made the loudest 'noise' are usually the largest fans. We are true blue fans of Legoland and we sincerely hope they will succeed and excel in this region. Given the potential they have shown in the early days, it will be a sad day if the charm diminish.
|Our very own LEGO name tag with minifigure|