Superstar Virgo Review : Tour around the ship

SuperStar Virgo
All aboard Superstar Virgo
Our vacation for the December school holidays is a 4D 3 N cruise on Superstar Virgo. Our destination for this trip would be Penang ( Malaysia) and Phuket (Thailand) .
It was the first time the family was on a cruise together.

Our reviews for this cruise trip will be over 4 parts
Part 1: Superstar Virgo Review : Tour Around the ship
Part 2 :Restaurants review
Part 3 : Day out in Penang
Part 4 : Phuket Landmark Tour
Let's hope onboard with us for a voyage to remember!
Checking in
Superstar Virgo is docked at Singapore Cruise Centre.
We checked in at about 1 pm and the ship sets sail at 4pm

Checking in
Do note for large luggage, you are required to check in the luggage first at Level 1, before proceeding to Level 2 for Cruise departure.

The process was rather smooth. Along the way to the ship, you will be stop by various performance for photo-taking . Do get your cameras ready!

All aboard Superstar Virgo
We were ushered into the Grand Piazza for a welcome drink before proceeding to our rooms.
Grand Piazza @ Superstar Virgo
We decided to take a quick tour around the ship

Grand Piazza
The ship has a total of 13 Decks. However there are only 9 Decks accessible. Most of the facilities can be found from 7th to 13th floor as the rest of the decks houses cabins.

13 Storey high
Do take this opportunity to walk around the ship and take a picture on Deck 13 near the back of the ship with the Superstar Virgo logo as backdrop.

Before the ship sails, there is a complusory safety briefing for all passengers on board. bring along your life jacket for a demostration on how to put it on.
Safety First
This is followed by a welcome dance at the Grand Piazza which I choose to join in.

Joining in the dance act
And before long it is bye bye Singapore and off to the seas!

Bye Singapore!
Mini Tour : Ship Facilities
Activity center @ 12 Floor
We start off the review with the ship facilities on Deck 12.
For those new to Cruise, do note the following terms
Fwd- Forward, Mid -Middle,Aft -Back of ship
There is the activity center on Deck 12 Fwd to do your bookings for shows and programs available on Superstar Virgo. Not all activities or shows are free, so you need to check if they are included in the tour.

Libary and Majong Room
For those interested, there is a library for some quiet time and a mahjong room for not so quiet times located on Deck 12 Fwd. The phones located around the ship are functional as well. It is probably meant to call rooms within the ship.

The Spa, Gym and Pool
For sports, there is the outdoor pool, gym and spa located on Deck 12 mid. there is also a basketball court, mini golf and jogging track available on Deck 13.

Child Care Center @ Superstar Virgo
For kids, there is a childcare centre with an indoor playground as well as Lego table available on Deck 10 aft.
We were disappointed to learn that these facilities are not free and you need to pay for children admission to the childcare. Nevertheless they do provide a preview of the facilities on the first day.

Starlight Video Arcade
For older kids, there is a video arcade located next door. The Video arcade is rather dated, so do not expect state of the art games. We do get our share of fun with the mini version of arcade basketball. Surprisingly the machine kept extending our play without us adding tokens. We must have played basketball for over 10 rounds before we got tired.

Shows @ Lido
For evening entertainment, we recommend kid friendly performances at the Lido on Deck 7 aft after dinner. They have magic show by Charles Bach, musical with circus performance and a performance by the crew of the ship. We were engrossed and entertain for most part of the performance.
For adults there are additional shows after midnight , but since it is for adults, we did not get to see it :P

Galaxy of the Stars
Another part of the ship that attracts us is the Galaxy of the Stars located at Deck 12 Fwd

Dancing babies
There are nightly performances and it is not surprising to see kids dancing their hearts out. We do not think the shows are specially catered to kids, but nevertheless both adults and kids enjoy the chill out moment at Galaxy.

Wish upon a Star
After a good dance, we step into the Captains bridge ( access at Deck12 aft) to see the Captains of the ship navigating our Cruise ship.

Captains Bridge

We had the most fun at Neptune's Wet and Wild located at Deck 10 aft. There is a mini pool safe for kids above 2 to 'swim' in. Older kids would like the slides. We do feel the design could be better as the main pool is about 1.2metres on the deep end. It means kids below that height have to be supervised if they cannot swim.

There is also a mini rock climbing wall located next to the pool. I was not so sure why it was there but I did have a go at it given my rock climbing experience.

Neptune's Wet and Wild
For the adults, the Casino is open once we are in international waters. That could mean for most of the trip except when it docks for shore excursion.

Star Casino

The Balcony Class @ Superstar Virgo

As we needed more space, we decided to get the Balcony class

The room is small but spacious enough to fit 2 queen size beds. The full length sliding doors are great for viewing the sea as we lay on the bed. We had a glimpse of the inside stateroom and for those who are castropbic, you may want to consider the Balcony class instead.
Balcony class privileges

  • Dining credit of $200 per cabin (value depends on trip)which you can use around the ship A La Carte restaurants.
  • Priority embarkment and disembarkment priority ( this however was not the case for us during disembarkment
  • Priority booking for Gala Dinner with options for A La Carte restaurants like Samurai and Noble House
  • Welcome drink at Grand Piazza
  • Priority Seating at Lido ( this was not apparent during our trip)
Superstar Virgo Rooms
The best thing about Balcony class would probably be the balcony where we could enjoy the views while the ship cruise. It can get chilly in the evenings so do remember to close the sliding doors. For families with kids, the sliding doors can be double lock. The risk of younger kids opening the door can be limited as the doors are quite secured when it is double locked.

Enjoying the Sea Breeze
Activities on Board
To get a piece of the action, do get your daily Star Navigator for reference. There are numerous activities on board. However they are not are complimentary and some events require charges. Although we are book on a cruise with Nickelodean crew, we hardly get to see them. Slots are limited and some of the activities are chargeable as well.

Star Navigator
There will be roaming characters on board who love to take a picture with you. Each picture cost about SGD 20 adn are avaliable at the picture gallery.

Strike a pose
The great thing about cruising is that you can do something all the time or do nothing at all. There is no wifi avaliable and 3G connections are limited. It is a great way to detach yourself from technology and just simply enjoy the allure of the sea.

We love the fact we could get our parents undivided attention during this trip. Sometimes we need the time and space to reconnect with what is important to a family.

Do enjoy the company on board. I know we did with our family on board.For this trip we were on board with Yeye, Xaiver and his parents.

Look out for mini activities such as gala dinner performances on board.

Gala Dinner Grand Welcome
Overall we had a great time doing what we like onboard. There was no much of a hassle to decide on what should be done. Our favourite activities on board would be the swimming sessions at Neptune Wet and wild follow by the performances at the Lido.
Need more activities?

Dining Options
You can have up to 6 meals on board everyday. Since we spend quite some time dining, we will explore the various dining options avaliable at Superstar Virgo on a separate post.

Food galore

Shore Excursion
There are on shore activities as well if your cruise includes such locations. Do book early early for your land cruise to avoid disappointment. Bookings are to be made at the reception located at Deck 7 mid.
Book your tour early
We made made tours to explore the heritage of Penang

And tours to explore Phuket Landmarks

It's a wrap!
We conclude the review of our Cruise tour. We enjoyed most parts of the journey but we do wish for the following

  • Kids facilities to be FOC (i.e. indoor playground)
  • Shore excursions cater to kids
  • Enforce Balcony class privileges
  • Better disembarkment procedures especially when we reach Singapore.
Lastly the cruise was smooth. The experience is somewhat marred by the going home process.
There were mayhem at Habourfront at the taxi queues. Although there were security personnel present, they do not seem to care about the unruly queues. If you are expecting queues similar to Changi airport, you would be sorely disappointed. A better solution is to call for taxi.

To the management of Harbourfront,
Please manage your security personnel. When approached to manage the queue, one of them had the cheek to say that there are 4.1million people in Singapore and he could not control all of them. Thereafter he step aside and start making conversations with others, totally disregarding the queues and the rushing crowd. It is not easy to manage with luggages and 2 young kids in tow.Having a paid security staff not doing his job is not helping the situation as such.

For those setting out on a cruise soon, Bon Voyage!


  1. thank for sharing, great photo.


  2. Replies
    1. It sure is Edmund, btw great to finally catch up with you :)

  3. Hi...I chanced upon this website when searching for more info about Penang and Phuket day trips (on Virgo), and I must say...thanks for the info posted here. I am bringing 3 young kids and 2 elder folks who cannot walk unassisted so I need to plan ahead. Love your Penang post but the Phuket link is broken... :-(

    Is the Phuket day trip similiar to the one in Redang where we take a small boat out to the beach just to spend a couple of hours there?

  4. Hi , I had updated the link for Phuket. Not so sure about Redang, but we do need to take a boat to the beach. Do note that most tours require a bit of walking . See our post on Phuket at http://www.thewackyduo.com/2013/01/superstar-virgo-phuket-landmarks-tour_29.html

  5. Hi, I love your posts and introduction to the facilities in Virgo. I would like to know more about the child-care centre. Are parents allowed into the child-care facility as I saw that you have taken pictures of an indoor playground and some other children activities. I have been on Virgo several years back, and when I checked then, the crew said that we have to leave the kid alone...

    I will be bringing my 2 kids in Jun, so the info would be extremely helpful! Thanks much!

    1. We were there for the open house on the first day. Otherwise I think parents are not allowed during normal times. Hope it helps :)

  6. The review was really helpful. Thanks
    Just if you could tell if 18+ will be allowed in casinos on board or you have to be 21+ :p

    1. If I am not wrong, it should be 18, but do check with them first :)