Singapore Airlines to waive rebooking fees for tickets issued on or before Mar 15



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Following the 'unprecedented' announcement yesterday that Border Controls will expand to include ASEAN, Japan, UK and Switzerland, locals residents are now scrambling to change their travel plans, especially for March school holidays. Any travellers arriving in Singapore from March 16 2359 will be subjected to a mandatory Stay Home Order if they had travel history over the past 14 days in the countries affected.

As a result, Singapore Airlines (SIA) said it will waive booking fees for tickets issued on or before March 15.  Customers who booked on ALL SIA flights for travel up to May 31 can rebook their flights as long as the new itinerary is completed by March 31 2021. For those who booked tickets for June Holidays, you might need to wait for a while more to see if this will be extended.


For tickets cancelled, customers can retain the value of the tickets and rebook their travel at a later date when they firm up their travel plans.  Fare difference may apply even though rebooking fees are waived. Cut off date of May 31 may be extended depending on the impact of the COVID-19 on global air travel.  The rebooking fees wavier will also be applied for all new SIA and Silkari tickets issued from now to March31.

As a result of the high volume of incoming requests, SIA has advised to only contact them if the passenger's flights are departing in the next 72 hours. Otherwise, for assistance in your booking, you can use the online form for more convenience

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